Frequently Asked Questions
Do you deliver across all of Bangladesh?
Yes, we deliver nationwide, with separate rates for inside and outside Dhaka.
What payment methods do you accept?
Currently we accept Cash on Delivery (COD) only. Online payment options are coming soon.
Can I order without creating an account?
Yes — guest checkout is always available. You only need your name, phone number, and delivery address.
How do I track my order?
Use the Track Order page with your Order ID and mobile number to see live status.
What is your return policy?
See our Return Policy page for full details on eligibility and the return process.